Ongoing ferry-related delays

We are still experiencing some flow-on effects to our network schedule from the weather event that led to significant delays in Bluebridge ferry sailings.

The latest update from Bluebridge indicates their service delays will continue until tomorrow (Friday 4 December).    

We’ve been able to successfully minimise the impact for many of our customers but there will be ongoing delays for some, potentially through to Sunday.  In some cases, this could mean a delay of up to 12 or 24 hours.  

Our Operations team are working hard to manage this and we are doing all we can to meet our service commitment to you.  

Email disruption

Separately our Customer.Support@halls.co.nz email was having some issues receiving emails earlier today but that’s been sorted and it is back in action. If you were affected by this thank you for your patience.  

 Regards

 Hall’s Customer Support Team