LABOUR WEEKEND OPERATIONAL UPDATE

Dear Valued Partner,

With Labour Day and Hawkes Bay Anniversary fast approaching, we would like to keep you informed of our operating schedule and key service information for the long weekend, helping you plan ahead and keep your freight moving smoothly.

While most services will continue as usual, Hall's will be operating a limited service on Monday 26 October. For our Hall's Direct and QSR customers, it's business as usual, with no changes to services or delivery schedules.

Our Customer Support and Data Entry teams they will be able to assist with any enquiries from Tuesday 27 October.

Customer Portal Bookings

To help us manage freight volumes over the holiday period, any pickup requests required between Saturday 24 October and Tuesday 27 October must be submitted through the Customer Portal by 1.00 pm on Friday 23 October.

Export Freight Cut-off Dates

Important:

• Final day for accepting Interisland export freight: Wednesday 21 October
• Final day for accepting all other export freight: Thursday 22 October

Hall's Transport Operations

Service Status

Friday 23 October | Business as usual

Saturday 24 October | Business as usual

Sunday 25 October | No service (as usual)

Monday 26 October | Limited services by prior arrangement

Tuesday 27 October | Business as usual

Hall's Storage Operations - Monday 26 October

The following storage facilities will be closed unless prior arrangements have been made:

·         East Tamaki

·         Mt Wellington (Paisley Place)

·         Waharoa

·         Oringi

·         Longburn

·         Christchurch

·         Blenheim

Planning Ahead

The lead up to a long weekend is always a busy time across New Zealand's supply chain. With increased freight volumes moving through our network, there may be some delays during this period. Our teams will be working hard to minimise disruption and appreciate your understanding.

How You Can Help Our Transport Team

To help us maintain service levels during this busy period, we kindly ask that:

·         All freight is clearly labelled with consignment and receiver details.

·         Accurate gross weights are declared for all consignments.

·         Multiple pallets are numbered sequentially (e.g. 1 of 5, 2 of 5, 3 of 5).

·         Packing slips are securely attached to pallets rather than handed directly to drivers.

·         Orders are placed before the applicable cut-off times, with amendments kept to a minimum where possible.

Thank you for your continued support and partnership. We appreciate the trust you place in Hall's and look forward to keeping your freight moving throughout the Labour Day period.

For the latest service updates, please continue to visit our website.

From all of us at Hall's, we hope you enjoy a safe and relaxing Labour Day long weekend and Hawkes Bay Anniversary.