EASTER WEEKEND AND ANZAC DAY
With Easter and Anzac Day approaching, we’d like to advise of our operations schedule over these upcoming statutory holidays.
There will be limited services for the region for Hall’s Refrigerated Transport as per the tables below.
For our Roadways, Hall’s Direct and QSR teams, there are no changes to services or schedules.
EASTER WEEKEND
All our Customer Support and data entry teams will be out of office Friday 18th April returning Tuesday 22nd April with all queries being actioned upon return.
If you use our online Customer Portal for pickups or do manual booking requests for Saturday 19th April through to Tuesday 22nd April, these will need to be booked by latest 1pm Thursday 17th April.
Important Note: Final day for accepting Interisland Export freight is Wednesday 9th April. Last day for all other export freight will be Thursday 10th April.
Hall’s Operations – Transport
Friday 18th April: Good Friday (limited services by prior arrangement)
Saturday 19th April: Deliveries to main metro areas by prior arrangement only
Sunday 20th April: Easter Sunday (no regular services)
Monday 21st April: Easter Monday (limited services by prior arrangement)
Tuesday 22nd April: Business as per usual
Hall’s Storage Operations – Good Friday and Easter Monday
East Tamaki: operational for Ingham’s cross dock and picking only
Paisley Place: operational for cross dock only; other customer operations only by prior arrangement
Waharoa: by prior arrangement only
Oringi: by prior arrangement only
Longburn: by prior arrangement only
Christchurch: by prior arrangement only
ANZAC DAY
All our Customer Support and data entry teams will be out of office Friday 25th April returning Monday 28th April with all queries being actioned upon return.
If you use our online Customer Portal for pickups or do manual booking requests for Saturday 26th April, these will need to be booked by latest 1pm Thursday 24th April.
Hall’s Operations – Transport
Monday 21st April: Business as per usual
Tuesday 22nd April: Business as per usual
Wednesday 23rd April: Business as per usual
Thursday 24th April: Business as per usual
Friday 25th April: ANZAC Day (limited services by prior arrangement)
Saturday 26th April: Business as per usual
Hall’s Storage Operations: ANZAC Day
East Tamaki: operational for Ingham’s cross dock and picking only
Paisley Place: operational for cross dock only; other customer operations only by prior arrangement
Waharoa: by prior arrangement only
Oringi: by prior arrangement only
Longburn: by prior arrangement only
Christchurch: by prior arrangement only
Important Note: Final day for accepting Interisland Export freight is Wednesday 16th April. Last day for all other export freight will be Thursday 17th April.
With large volumes of freight moving around the country in preparation for these long weekends, please be advised there may be some delays over this period.
How you can help our transport team
Please give us at least 2-3 days’ notice of your requirements, especially for inter-island freight and heading into the statutory days.
If possible, we ask that non-urgent jobs be postponed during the periods below.
All freight must be clearly labelled with 'Consignment' and 'Receiver' details.
Accurate gross weight must be declared for all consignments regardless of configuration.
If multiple pallets are sent, they must be numbered against the total number of pallets (e.g. if sending five pallets - 1 of 5, 2 of 5, 3 of 5, 4 of 5, 5 of 5).
All packing slips for end receivers need to be securely attached to the pallet and not handed to the drivers.
We ask that you please stick to the cut-off times for placing orders and not make any amends afterwards.
From the team at Hall’s Group, we wish you well over the Easter period and Anzac Day!