EASTER WEEKEND AND ANZAC DAY
With Easter and Anzac Day approaching, we’d like to advise of our operations schedule over these upcoming statutory holidays.
There will be limited services for the region for Hall’s Refrigerated Transport as per the tables below.
For our Roadways, Hall’s Direct and QSR teams, there are no changes to services or schedules.
EASTER WEEKEND
All our Customer Support and data entry teams will be out of office Friday 29th March returning Tuesday 2nd April with all queries being actioned upon return.
If you use our online Customer Portal for pickups or do manual booking requests for Saturday 30th March through to Tuesday 2nd April, these will need to be booked by latest 1pm Thursday 28th March.
Hall’s Operations – Transport
• Friday 29th March: Good Friday (limited services by prior arrangement)
• Saturday 30th March: Deliveries to main metro areas by prior arrangement only
• Sunday 31st March: Easter Sunday (no regular services)
• Monday 1st April: Easter Monday (limited services by prior arrangement)
• Tuesday 2nd April: Business as per usual
Icepak Operations – Good Friday and Easter Monday
• East Tamaki: Closed unless prior arrangements are in place
• Mt Wellington (Paisley Place): Closed unless prior arrangements are in place.
• Waharoa: Closed unless prior arrangements are in place
• Oringi: Closed unless prior arrangements are in place.
• Longburn: Closed unless prior arrangements are in place.
• Fielding: Closed unless prior arrangements are in place.
• Christchurch: Business as per usual
ANZAC DAY
All our Customer Support and data entry teams will be out of office Thursday 25th April returning Friday 26th April with all queries being actioned upon return.
If you use our online Customer Portal for pickups or do manual booking requests for Friday 26th April, these will need to be booked by latest 1pm Wednesday 24th April.
Hall’s Operations – Transport
• Monday 22nd April: Business as per usual
• Tuesday 23rd April: Business as per usual
• Wednesday 24th April: Business as per usual
• Thursday 25th April: ANZAC Day (limited services by prior arrangement)
• Friday 26th April: Business as per usual
Icepak Operations: ANZAC Day
• East Tamaki: Closed unless prior arrangements are in place
• Mt Wellington (Paisley Place): Closed unless prior arrangements are in place.
• Waharoa: Closed unless prior arrangements are in place
• Oringi: Closed unless prior arrangements are in place.
• Longburn: Closed unless prior arrangements are in place.
• Fielding: Closed unless prior arrangements are in place.
• Christchurch: Business as per usual
With large volumes of freight moving around the country in preparation for these long weekends, please be advised there may be some delays over this period.
How you can help our transport team
Please give us at least 2-3 days’ notice of your requirements, especially for inter-island freight and heading into the statutory days.
If possible, we ask that non-urgent jobs be postponed during the periods below.
All freight must be clearly labelled with 'Consignment' and 'Receiver' details.
Accurate gross weight must be declared for all consignments regardless of configuration.
If multiple pallets are sent, they must be numbered against the total number of pallets (e.g. if sending five pallets - 1 of 5, 2 of 5, 3 of 5, 4 of 5, 5 of 5).
All packing slips for end receivers need to be securely attached to the pallet and not handed to the drivers.
We ask that you please stick to the cut-off times for placing orders and not make any amends afterwards.
From the team at Hall’s Group, we wish you well over the Easter period and Anzac Day!