EASTER WEEKEND AND ANZAC DAY
With Easter and Anzac Day fast approaching, we’d like to advise of our operations schedule over these upcoming statutory holidays.
There will be limited services for the region for Hall’s Refrigerated Transport as per the tables below.
For our Roadways, Hall’s Direct and QSR teams, there are no changes to services or schedules.
Easter Weekend
All our Customer Support and data entry teams will be out of office Friday 7th April returning Tuesday 11th April with all queries being actioned upon return.
If you use our online Customer Portal for pickups or do manual booking requests for Saturday 8th April through to Tuesday 11th April, these will need to be booked by latest 1pm Thursday 6th April.
Important Note – Final day for accepting Interisland Export freight will be Tuesday 4th April. Last day for all other export freight will be Wednesday 5th April.
Hall’s Operations – Transport
Friday 7th April: Good Friday (limited services by prior arrangement)
Saturday 8th April: Deliveries to main metro areas by prior arrangement only
Sunday 9th April: Easter Sunday (no regular services)
Monday 10th April: Easter Monday (limited services by prior arrangement)
Tuesday 11th April: Business as per usual
Icepak Operations – Good Friday and Easter Monday
East Tamaki: Closed unless prior arrangements are in place
Mt Wellington (Paisley Place): Closed unless prior arrangements are in place.
Waharoa: Closed unless prior arrangements are in place
Oringi: Closed unless prior arrangements are in place.
Longburn: Closed unless prior arrangements are in place.
Fielding: Closed unless prior arrangements are in place.
Christchurch: Business as per usual
ANZAC Day
All our Customer Support and data entry teams will be out of office Tuesday 25th April 2023 returning Wednesday 26th April 2023 with all queries being actioned upon return.
If you use our online Customer Portal for pickups or do manual booking requests for Wednesday 26th April, these will need to be booked by latest 1pm Monday 24th April.
Important Note – Final day for accepting Interisland Export freight will be Wednesday 19th April. Last day for all other export freight will be Thursday 20th April.
Hall’s Operations – Transport
Saturday 22nd April: Business as per usual
Sunday 23rd April: Business as per usual
Monday 24th April: Business as per usual
Tuesday 25th April: ANZAC Day (limited services by prior arrangement)
Icepak Operations: ANZAC Day
East Tamaki: Closed unless prior arrangements are in place
Mt Wellington (Paisley Place): Closed unless prior arrangements are in place.
Waharoa: Closed unless prior arrangements are in place
Oringi: Closed unless prior arrangements are in place.
Longburn: Closed unless prior arrangements are in place.
Fielding: Closed unless prior arrangements are in place.
Christchurch: Business as per usual
With large volumes of freight moving around the country in preparation for these long weekends, please be advised there may be some delays over this period.
How you can help our transport team
Please give us at least 2-3 days’ notice of your requirements, especially for inter-island freight and heading into the statutory days.
If possible, we ask that non-urgent jobs be postponed during the periods below.
All freight must be clearly labelled with 'Consignment' and 'Receiver' details.
Accurate gross weight must be declared for all consignments regardless of configuration.
If multiple pallets are sent, they must be numbered against the total number of pallets (e.g. if sending five pallets - 1 of 5, 2 of 5, 3 of 5, 4 of 5, 5 of 5).
All packing slips for end receivers need to be securely attached to the pallet and not handed to the drivers.
We ask that you please stick to the cut-off times for placing orders and not make any amends afterwards.
From the team at Hall’s Group, we wish you well over the Easter period and Anzac Day!