Correct Portal Labelling Requirement

Effective 1 July 2026

Step-by-step guide here: View label printing guide

As we continue to enhance the Hall’s Customer Portal, all customers are required to ensure freight is labelled using transport labels generated directly from the portal.

This change supports improved visibility across our network and helps deliver a more efficient and reliable service.

What’s changing?

From 1 July 2026, all freight must have a portal-generated transport label applied to each unit.

Each label includes a QR code that is scanned at key stages of the journey, enabling:

• Real-time tracking from collection to delivery

• Accurate freight identification

• Reliable status updates

Why this matters

Consistent portal labelling enables:

• Accurate scanning at collection, depot and delivery

• Faster and more efficient freight processing

• Improved tracking visibility

• Greater delivery confidence

Already using portal labels?

Thank you for your support is helping us deliver a more seamless and transparent service.

Not yet using portal labels?

You will need to transition to portal-generated labels before 1 July 2026 to meet this requirement.

Need help?

If you have any questions or need support, please get in touch with our team.

Hall’s Sales Team | HallsSales@halls.co.nz